Service marketing: Integrating customer focus across the firm
Zeithaml, Valarie; et.al
Service marketing: Integrating customer focus across the firm - 4 - Delhi TMH 2008 - 743
Service Marketing
658.4058 ZEI
Service marketing: Integrating customer focus across the firm - 4 - Delhi TMH 2008 - 743
Service Marketing
658.4058 ZEI