TY  - BOOK
AU  - Besterfied, Dale H.; Besterfield-Michna, Carol; et.al.
TI  - Total Quality Management
SN  - 9789353066314
U1  - 658.4013 BES 
PY  - 2023///
CY  - Noida
PB  - Pearson
KW  - TQM
KW  - Management
ER  -