000 00385nam a22001337a 4500
003 LIB
008 231107b |||||||| |||| 00| 0 eng d
020 _a9781422139066
100 _aNayar, Vineet
245 _aEmployees First, Customers Second; Turning Conventional Management Upside Down.
260 _aMassachusetts
_bHarvard Business Press
_c2010
300 _a198
942 _2ddc
_cIKS
999 _c10994
_d10994