000 00348nam a2200157Ia 4500
003 LIB
008 220901s2012 xx 000 0 eng d
082 _a658.4058 SRI
100 _aSrinivasan, R.
245 0 _aService Marketing
250 _a3
260 _bPHI
_c2012
_aDelhi
300 _a273
650 _aService Marketing
942 _2ddc
_cBK
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999 _c1649
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