000 00358nam a2200133Ia 4500
003 LIB
008 220901s2006 xx 000 0 eng d
082 _a658.4058 RAM
100 _aRampal, M.K.; Gupta, S.L.
245 0 _aService marketing: Concepts, applications and cases
260 _bDelhi: Galgotia Publishing Co.
_c2006
300 _a615
942 _2ddc
_cBK
999 _c5634
_d5634