000 00358nam a2200145Ia 4500
003 LIB
008 220901s2006 xx 000 0 eng d
082 _a658.4058 RAV
100 _aRavi Shanker
245 0 _aServices marketing: The Indian perspective
260 _bDelhi: Excel Books
_c2006
300 _a656
650 _aService Marketing
942 _2ddc
_cBK
999 _c6778
_d6778